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The Merrimac Center is operated by the Middle Peninsula Juvenile Detention Commission for the Commonwealth of Virginia.

 

Support Services

 

 
Remote Client Connection (Web Access)
*This Is For Authorized Users Only*

(*You May Want To Print this Page Before Continuing Remote Client Connection*)

In order to connect remotely (outside the center), please follow these instructions closely. First you will need to download a Citrix client. Please click here and choose the "Web Client Package (.msi)" from the available choices (this one is the third option down). Once downloaded, install the client then proceed to the next paragraph.

Next you will need to install a certificate. Please right click here and choose "save target as..." and a Save As window will appear. Then with the Save As window open choose where you want to save this file (the desktop screen is a good place). Before you hit save, at the bottom of the Save As window, change the "Save as type" field to "All Files" (NOT Html Document). Right above this field you will see "File name" "certnew". Type ".cer" at the end of the "certnew" name so it appears as "certnew.cer". Now you can hit save. Then go to where you saved this file and right click the file and click on "install certificate". After that follow the install instructions. Then type (or click here) http://207.68.37.36/citrix/metaframe into your browser's URL field. You will be directed to a log in screen where you will enter your username and password you were assigned at the center (if a security pop up displays, please choose download file). You are given access to certain applications based on your security level. Once you are logged on you can choose the application and work as normal. Once you are finished please log off. If there is an extended amount of inactivity you will logged off automatically. If you have any questions please contact Ron Griffin at rgriffin@merrimac-center.net or by calling 757-887-0225. (Note: This is currently supported on Windows XP only)


Remote E-Mail Access
In order to remotely check your e-mail (access outside the Center) type (or click here) http://webmail.merrimac-center.net/exchange into your browser's URL field. Then type your assigned username and password into the login screen. After this you can use Microsoft Outlook as usual. Note: If you only want to check your e-mail use this option instead of the above option. The above option does not allow e-mail access to all users. If you have any questions please contact Ron Griffin at rgriffin@merrimac-center.net or call 757-887-0225. (Note: This is supported on Windows XP and Mac OSX only)


Merrimac Support Services
For more information regarding support service please contact Nancy Cludinski, Assistant Director Support Services, at ncludinski@merrimac-center.net or by calling 757-887-0225.

 

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Remote Client Access

 

 
Webmail Access

 
 

 
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